Q MANAGEMENT
Q MANAGEMENT
What is the queue management system? The queue management system is a set of tools and sub-systems assist in controlling customers' flow, managing the waiting time and enhancing customers' experience for multiple industries including banking, healthcare, retails, education, government, and telecom.
The basic principle behind queue management systems is to quantify queue demand at any given time and inform your staff in real-time. People counting sensors placed above each checkout count the number of customers being served, the number of customers waiting to be served and measure how long they have been waiting.
